Privacy Policy

1. Introduction and Scope

cd 333 is committed to protecting the privacy of personal information belonging to platform users. This privacy policy explains what information is collected from you when you use cd 333's services through our website, mobile application, or any other digital channel — why it is collected and how it is managed.

This policy applies to all registered and unregistered users of cd 333. By accessing the website or creating an account, you are considered to have accepted the terms of this privacy policy. This policy works as a supplement to our Terms and Conditions and both documents should be read together.

cd 333's services are operated exclusively for individuals aged 21 or above. Collecting the personal information required to verify age is part of our legal responsibility.

2. Data Collection

cd 333 collects two types of information — what you provide directly and what is collected automatically.

2.1 Information You Provide

The information you give us yourself during account registration, verification, and transactions includes:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form — cd 333 never sees your plain-text password)
• National ID or passport number (when identity verification is required)
• Financial transaction details — the last few digits of your bKash, Nagad, Rocket, or Upay account number
• Messages and attachments sent via live chat or email

2.2 Automatically Collected Information

When you use the cd 333 platform, the following information is recorded automatically:

• IP address and device type
• Operating system and browser version
• Time of entry and exit from the platform
• Pages visited and time spent on each
• Referral source (which website or link you came from)
• Gameplay and betting history

2.3 Information Received from Third Parties

Additional information may occasionally be verified through payment processors and identity verification services, used solely to confirm the security of your account.

3. Purpose of Data Use

cd 333 uses collected information only for specific, legitimate purposes. No information is used beyond what is necessary or for unrelated purposes.

• Account Management: For creating accounts, verifying login, and recovering accounts.
• Transaction Processing: To complete deposits and withdrawals and to maintain transaction records.
• Identity Verification: To confirm a user's age and identity, which is necessary for preventing fraud and money laundering.
• Customer Support: To resolve your issues via live chat and email.
• Security Monitoring: To detect suspicious activity and keep accounts secure.
• Service Improvement: To analyse platform performance and improve the user experience.
• Relevant Notifications: To inform you of bonus offers, game updates, and important news (if you have given your consent).

If you use cd 333's responsible gaming features, that information is used only to set and manage your limits and protections. Full details are in our Responsible Gaming Guidelines.

4. Sharing Data with Third Parties

cd 333 never sells your personal information or transfers it to outside organisations for marketing purposes. However, in certain situations, sharing information may be necessary to provide services.

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers may receive limited information — only as much as is needed to carry out their specific service. cd 333 has agreements with these partners requiring them to maintain confidentiality.

4.2 Legal Obligations

If providing information is required by a valid order from a competent authority or as part of a legal process, cd 333 is obliged to comply with the law. Only the relevant information is shared in such cases.

4.3 Business Transitions

If any change occurs to cd 333's business structure in the future, users will be given appropriate notice before their information is transferred.

5. Data Retention and Security

cd 333 uses industry-standard technology to protect your information on the platform. All data transfers are carried out through SSL (Secure Socket Layer) encryption, making it impossible for third parties to read the data.

5.1 Technical Security Measures

• Encryption of stored data
• Regular security audits and vulnerability testing
• Restricted access — only authorised staff can view the information they need
• Two-factor authentication (OTP)
• Suspicious login detection

5.2 Data Retention Period

All information is retained while your account is active. After an account is closed, financial transaction records and identity verification information may be kept for a defined period as required by law.

5.3 Response to a Data Breach

If a data breach ever occurs and your information is at risk, cd 333 will take prompt and appropriate action and, where applicable, will notify affected users.

6. Cookies and Tracking Technologies

The cd 333 website uses cookies and similar technologies that are stored as small files in your browser. They make the platform easier to use and remember your preferences.

6.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions and security — these cannot be turned off.
• Functional Cookies: Used to remember language preferences, game settings, and similar choices.
• Analytics Cookies: Help us understand which parts of the platform are used most, which is useful for improving the service.
• Marketing Cookies: Used to show you relevant offers based on your interests. You can turn these off.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, please note that turning off essential cookies may prevent login and some other core functions from working correctly.

7. User Rights

Every registered user at cd 333 has the following rights regarding their personal information:

• Right to Access: You may request to know what information cd 333 holds about you.
• Right to Rectification: You may request that incorrect or outdated information be corrected.
• Right to Erasure: In certain circumstances (such as after closing your account), you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You may request that the use of your information for certain purposes be limited.
• Right to Opt Out of Marketing Communications: You may stop promotional messages at any time.
• Right to Data Portability: You may receive your information in a format that is easy to read.

To exercise these rights, contact the cd 333 support team. We will respond to your request as quickly as possible. You can also visit our FAQ section for answers to common questions.

8. Protection of Minors

All cd 333 services are strictly for individuals aged 21 or above. We do not knowingly collect information from any minor.

If it comes to our attention that a minor has created an account, that account will be closed immediately and the associated information will be deleted. Parents and guardians are asked to contact our support team immediately if they believe their child has registered on cd 333.

9. Policy Changes

cd 333 reserves the right to update this privacy policy when necessary. The policy may be revised from time to time due to the nature of the service, technological changes, or legal requirements.

If any significant changes are made, registered users will be notified by email or through an in-platform notification. Continuing to use cd 333 after a change takes effect means you have accepted the new policy. The date shown at the top of this page indicates when the policy was last updated.

10. Contact

If you have any questions about this privacy policy or wish to make a request regarding your information, please contact our support team. We are available in both Bangla and English, seven days a week, twenty-four hours a day via live chat.

To contact us by email, write to: [email protected]

To verify your identity, you may be asked to provide certain account details when making an information request.